Our Mission
To provide top quality professional service and support to a wide range of residential real estate buyers investors and Employees in an effort to help the many individual communities in our portfolio be sought after places to live.
Our Vision
To transform the property management industry through commitment to positive change and innovation that redefines the quality and consistency of service those clients can expect from a property manager. To inspire trust through demonstrated dedication to honesty, integrity and transparency. To grow with, give back to, and act as leaders within our communities.
Our commitments are to:
How do we accomplish our Mission and work towards our Vision?
This can be summed up with two words, investment and commitment. As a company we make an investment in our people. We encourage and support training and courses at all levels throughout our staff in an effort to keep them abreast of new developments in our company. We invest in technology to enable us to be more efficient and to deliver more comprehensive information to our clients in a timely and cost effective manner. We encourage feedback from our clients and the community to help us to measure how we are doing and to ensure we are offering the services in a manner that best suits our clients’ needs.
Transparent: We are dedicated to providing complete transparency
to all our clients, associates and employees. We strongly believe that every client/customer of ours is an ambassador of our brand and provide them with maximum disclosures possible. We also ensure transparency in the company’s relationship with its employees and partners.
Integrity: Although we are proud of our technical knowledge, training, ambition and diligence, it is integrity which is the core value of each and every employee of the Mars Group. We believe in doing the right thing and do not compromise on ethics under any circumstances. We complete all our projects with utmost honesty and dedication.
Integrity above all else: Our fees and charges are disclosed clearly in our deed of agreements with customers. Professionalism is paramount: We will always provide our clients with a professional approach to our services; we will offer our opinions as to what we think in order to help your make a decision.
We will tell you what we think you need to know, not just what you
want to hear.
Giving back: We believe that it is important to give back to the communities that support us. We are active donors with a number of local charities in order to help support those less fortunate.